ABOUT US
EXCELLENCE AND PROFESSIONALISM
North Star Residential Habilitation is made up of a dynamic and experienced administration team and an expanding group of devoted, exceptional direct care staff. Our mission is to help our clients truly find their best self and live the best lives they can while learning to achieve independence.
LICENSED AND
INSURED
Our administrative team is filled with highly trained and experienced individuals who have not only worked in Residential Habilitation for years, but have experience with family members with disabilities as well. Each of our staff are trained and current on all certifications and requirements needed to provide the best and safest care for your loved ones.
PERSONALIZED APPROACH
Our dedicated Direct Care Staff provide individually tailored services and supports in the participants' homes and in the community. Each direct care staff is First Aid/CPR certified and if needed, medication administration certified. Each staff is oriented and trained on the specific participant's needs and abilities.
Meet the Team
Michael Hollaway
Administrator/QIDP
Michael received his Bachelor's Degree in Healthcare Administration from Stevens-Henager College and his Master's Degree in Business Administration from Independence University. Michael has always had a passion for helping others. After honorably serving in the United States Military, Michael began working in residential habilitation. As QIDP, he creates plans for participants and oversees their goal progress.
Shreena Hollaway
Program Manager/Budget Director
As Program Manager, Shreena coordinates daily operations and handles questions and concerns. She received her Bachelor's Degree in Business Administration from Independence University. Shreena also manages payroll and HR for the company.
Nathan Brown
Regional Assistant-Idaho Falls
Nathan has worked in Res-Hab since 2014 starting as a direct care staff, manager, and is now in our Idaho Falls office as our RA. Nate is currently attending Idaho State University working on his degree in Psychology. Nate handles client relations, employee trainings, paperwork, as well as scheduling.
Amber Crump
Regional Assistant-Pocatello
Amber has been with the company since the beginning-she has advanced her way up-starting as a direct care staff, then moving to a management position, and is now working in our office as our RA. Amber handles client relations, employee trainings, paperwork, as well as scheduling.
North Star Core Values
LOYALTY
Contribute true faith and allegiance to North Star Residential Habilitation. A loyal employee is one who supports their leadership and stands up for their fellow co-workers.
DUTY
Fulfill your obligations. Doing your duty means more than carrying out your assigned job description. Duty means being able to accomplish tasks as part of a team. You fulfill your obligations as a part of the team every time you resist the temptation to take “shortcuts” that might undermine the integrity of the final product.
RESPECT
Treat people as they should be treated. Respect is what allows us to appreciate the best in other people. Respect is trusting that all people have done their jobs and fulfilled their duty. And self-respect is a vital part of this industry and is a result from knowing you have put forth your best effort. Each of us have something to contribute and we cannot be a successful team without each of us doing so.
SELFLESS SERVICE
Put the welfare of the company, your fellow co-workers, and the participants before your own. Selfless service is larger than just one person. In serving this company, you are doing your duty loyally without the though of recognition or gain. The basic building block of selfless service is the commitment of each team member to go a little further, endure a little longer, and look a little closer to see how he or she can add to the effort.
HONOR
Live up to North Star Res-Hab’s values. Honor is a matter of carrying out, acting, and living the values of respect, duty, loyalty, selfless service, integrity, and personal courage in everything you do.
INTEGRITY
Do what is right, legally and morally. Integrity is a quality you develop by adhering to moral principles. It requires that you do and say nothing that deceives others. As your integrity grows, so does the trust others place in you. The more choices you make based on integrity, the more this highly prized value will affect your relationships with family and friends, and finally the fundamental acceptance of yourself.
PERSONAL COURAGE
Have the honestly and courage within yourself to come forward if there is something happening that goes against North Star Res-Hab’s core values. In the instance that you have made a mistake, have the personal courage to come and admit your wrong-doings and ask for help or additional training in that certain scenario.